You can enable the Cisco Webex / Jabber Interop setting in Control Hub for your entire organization and then for specific people.This product only uninstalls ANY found version of Flash Playerĭeploy/Assign the uninstall of this tool in order to remove Flash Player The Support End-To-End Encryption for IM setting. They receive this message This user is currently offline in Jabber and the message cannot be delivered.Įnsure the following parameter is set to False in the jabber-config.xml file: FalseĪES encryption must be disabled in Cisco Webex Messenger Administration Tool (Org Admin). When a Jabber user without interop enabled attempts to send a message to an interop enabled user who isn't signed in to Jabber,
You can only send messages in a space with one person, you can't send messages in group spaces.Įnd-to-end AES encryption is not supported.Īll users must have the Cisco Webex / Jabber Interop setting enabled. Users can only send text between Jabber and Webex, sending any other content is not supported. For more information about configuring SSO, see the Cisco Webex Messenger Install and Upgrade documentation. If you use Single Sign On (SSO) for Webex Messenger then you must set up SSO for Cisco Platform identity service. This process to add users to the identity service takes some time to complete.įor more information on the request process for Cisco Customer Support or Cisco Customer Success Manager, see this support article.Ĭisco Jabber ( Webex Messenger) and Webex domains must be identical for the Webex Messenger Org to be synched into the Cisco Platform identity service.Ĭisco Directory Connector must be disabled in Control Hub, as this method of managing users is not compatible with how usersĪre managed in a Jabber cloud deployment. Team or your Cisco Customer Success Manager to request that your organization is added to the Cisco Platform identity service. If your organization hasn't been added, you can contact the Cisco Customer Support You can check in Cisco Webex Control Hub to see if your organization has been added. Your organization must be added to the Cisco Platform identity service. Supported for Cisco Jabber cloud deployments only.īefore you enable this setting, check the following:
Jabber users see a status of On Cisco Webex, when their contact is using Webex. People can send or receive messages between Webex and Jabber apps. With the Cisco Webex / Jabber Interop setting enabled: This is different to the interoperability between on-premises Jabber deployments and Webex users (see for more on that deployment). This article provides interoperability between your cloud-based Jabber deployment and Webex.
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